Frequently Asked 5A Virgin Hair Questions

A) HOW MANY BUNDLES NEEDED FOR A FULL HEAD WEAVE SEW IN?
3 Bundles is the norm. Depending on the length and how full the customer wants the  hair extensions to be. For shorter lengths though,  (12 to 16inches) 2 Bundles) can fill a head of hair nicely. With  medium lengths, (18 to 22inches) 3 bundles. And Finally for  longer lengths ( 22 to 36inches) 3 or 4 Bundles or more hair is needed.

Some women like their hair fuller than others, so Its often just a personal preference either way.  We suggest getting an extra pack (buy 3 bundles) and, use different lengths to "Layer" your hairstyle. Example -One 16", 18" and 20" bundle will work wonders for you...

B) WHAT IS VIRGIN HAIR?
Unprocessed, unmixed, one directional pure cut from a single donor.

C) SHOULD I EXPECT TANGLE AND MATTING?

Here at 5A Virgin Hair we pride ourselves on good feedback.  Our customers repeatedly comment on the longevity of our hair. We sale all types of textures. Our wavy and straight hair bundles are among the easiest hair to install and care for. One must keep in mind this is virgin hair, not super woman hair. If you choose to dye it, you have to be careful not to over process the hair. Many customers often dye their hair, and it’s the lighter chemical treatments like brown, blond and platinum, that should be carefully taken into account. Things of this matter can cause tangling.

When buying Brazilian curly, deep wave, kinky curl, or Brazilian natural wavy remember the hair is very organic/raw. The beauty is the natural state of the hair it's for those woman that like to add moisturizer, and play with their hair. When you have a hair bundle that is really curly or wavy, also take into consideration that wetting the hair every day can dry the hair out.   You should occasionally wear the hair straight to give it a break from the constant wetting. The hair will dry out! There are several products out there (i.e. Olive oil, Suave Professional, Products by Taliah Waajid) that can help prevent this.

In summary- if you want organic/ virgin hair... 4less!  this is where you find it!! If you take care of your hair it will take care of you.

D) RETURN POLICY?
Because this is a natural product we have a limited return policy.  All sales are final.  See our terms and conditions for more information. 7day item exchange policy, ONCE,  only if hair is unchanged, in original bag/pack, and non processed or washed.  If you have a problem with your hair on arrival please contact us immediately so one of our helpful staff can assist you. Situations like  misprocessed orders will be quickly corrected. Remember we are here before, during and after your purchase.  Please double check your addresses you type to us. Risk of title passes when we leave orders with the carrier, which is United States Postal Service.  Insurance is an extra $10.  We keep tracking records.

E) HOW LONG DOES THE HAIR LAST?
Our standard hair last up to 6 months.  Premium hair -up to 1year with proper care.  Premium cost $10 more per bundle.  But It really depends on the texture and your care of the hair. Your hair can last up to 2-3 years with proper care. We know of a Beauty supply store owner in London that's had her weave maintained for 14 months.  And she's done many different styles.  We know another Model that has a 4year! clip on from Bobbi Boss (she said their quality has gone down though).The curlier, (afro)kinky curly, bushy textures tend to not last as long as the straight and natural wavy due to overbrushing and over combing. But you should still get 6month to a full year out of your hair and possibly longer...

 F) DOES THE HAIR SHED?

Our wefts are double drawn . This provides a double layer of Weft protection.


G)  WHAT IS THE DIFFERENCE BETWEEN  REMY VS. VIRGIN HAIR?
What is Remy Hair

Remy or Remi is not a brand name. The term refers to the characteristics in the collection of the hair. 5A Virgin Hair selects premium-quality, un-damaged, healthy hair. The hair is shinier, softer, more durable and has a longer life than non-Remy hair. Non-virgin Remy has been chemically processed, typically for texture or color. Remy hair may be collected from multiple donors.


What is Virgin Remy Hair
The best type of Remy hair is virgin, also called “cuticle” hair. When hair is harvested from a young donor, the cuticle remains intact. The cuticle protects the hair from damage.

Virgin Hair is not chemically processed for color or texture. This means the hair has not been permed, dyed, colored, bleached or chemically processed in any way. Virgin Hair is very soft and 100% natural. The color of virgin hair is called natural because it is not processed for color. The natural hair color for virgin Indian, Asian, Brazilian, Mongolian and Malaysian virgin hair ranges from very dark to medium brown in color.

The texture of virgin hair is generally straight, wavy or curly in texture. However any hair that has been chemically processed for texture, for example yaki body wave or curly is no longer virgin. Sometimes, virgin hair texture may be altered, i.e., steamed to make curls and waves using a high pressure and heat method. The hair is still considered as virgin because no chemical processing is used. If Remy hair has been colored, it is chemically processed and no longer considered virgin.

H)  HOW MUCH IS SHIPPING? 
One of our Most asked Questions.  Simple. You have Three Shipping Options:
FIRST CLASS Shipping:  Hair arrives in 5-7 business days. Free with Orders over $199. Otherwise Cost 4% of sale price (Sunday is not shipping day).
PRIORITY MAIL Shipping:  Hair arrives in  2-3 business days.  Cost $12.00
EXPRESS Shipping:  Hair arrives next day by 12noon  (In most cases -that is.  2 days for remote areas and P.O. Boxes)  Cost $25.00.
INTERNATIONAL ORDERS:  $10 surcharge (Canada excluded). We file a customs slip.
MILITARY hair Shipments (APO)  same as regular prices, but we also file a customs slip. NOTE:USPS will not print any expected arrival dates -for Security purposes.

We use Atlanta Main Post Office (daily!)which is open 24 hours here for shipping.  We can get an Express order out by 7pm and still have it arrive next day in New York/Chicago/LA/Dallas/Miami/Detroit/New Orleans.   Go to www.USPS.com for tracking packages.


I) WHAT OTHER COLORS DOES YOUR WEBSITE SELL?
5A Virgin Hair Only Sells Color 1b.  Which is natural black, to keep prices low and constantly stocked for rapid shipping.   No "sorry we are out" excuses. The hair easily dyes or can be bleached/lifted in color.  to match  the color you want.   See our client pictures as proof.  Walmart and Walgreens both sell dye for $5.  LIGHTER/DARKER COLOR VARIATIONS: We attempt to match out colors of multiple bundle orders in advance before shipping, but do not accept liability for slight color variations as this hair is natural, raw and unprocessed.  Remember ALL SALES ARE FINAL, but we have a 7 day one-time exchange policy (we cover return postage our end only).  ONLY IF HAIR IS IN ORIGINAL STATE AND NOT washed/TAMPERED.

J)  I Notice you use a Paypal payment processing, But I don't  have a Paypal account. Need one?
NO PAYPAL ACCOUNT IS NEEDED.  SIMPLY AVOID THE Paypal SIGNUP AREA and CLICK "CHECKOUT WITH A CREDIT CARD/DEBIT CARD". And you are good to go.
Greendot  Money Pak info: 
Get a Paypal Moneypak Card at any Kroger, CVS, RiteAID,  7-11, Walgreens  & load for $4.00.  Take card (pictured below) to cashier.  Text us scratched off numbers on back for payment. (For clients who have certain credit card issues or want to retain credit card privacy).
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